Sixs Casino FAQ — Answers to All Your Questions

No. Under sixs casino's policy, each person may hold only one account. If multiple accounts are detected, all associated accounts and bonuses may be permanently suspended.

KYC verification at sixs casino typically requires a photo of your National ID (NID) or passport, along with a recent selfie. Additional documents may be requested for larger withdrawals.

on the login page Click the "Forgot Password?" link. Enter your mobile number or email — a reset link or OTP will be sent to you. Set a new password and log back in.

Yes. As part of responsible gaming, sixs casino lets you temporarily or permanently close your account. Help Center Contact us or Responsible Gaming Visit the page.

sixs casino accepts deposits via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. All popular mobile banking methods in Bangladesh are supported.

The minimum deposit at sixs casino is just ৳200, so you can get started even on a small budget. Maximum limits may vary depending on your payment method.

Mobile banking deposits (Mobile Pay/Nagad/Rocket) are usually instant — your balance updates within 1 to 5 minutes. Bank transfers may take 1–2 business days.

Start by noting your transaction ID. Confirm the transaction through your mobile banking app. If the amount was deducted but hasn't appeared in your balance, contact support with your transaction ID Help Center Let us know — it will be resolved within 24 hours.

sixs casino does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply their own transaction charges — these are governed by your payment app's terms.

After registering at sixs casino, you'll receive a welcome bonus on your first deposit. For details on the current offer, Latest Promotions Check the page — the bonus amount and full terms are listed there.

Most bonuses come with a wagering (rollover) requirement — for example, you may need to bet 10–30x the bonus amount before withdrawing. The specific terms for each bonus on the Promotions page is displayed.

Regular betting at sixs casino automatically earns you loyalty points. Weekly cashback is available for active members. Join the VIP program to unlock even more rewards.

Common reasons a bonus may be cancelled:

• Suspected Multiple Account Usage
• Requesting a withdrawal before meeting wagering requirements
• Bonus expiry
• Using a bonus on restricted games

For more details Help Center Contact us.

sixs casino offers 500+ games including slots, Live Casino (Baccarat, Roulette, Blackjack), Sports Betting (cricket, football, tennis), fishing games, and crash games.

Sports Betting Go to the page, pick your preferred sport and match, check the odds, enter your stake in the bet slip, and confirm your bet. Both live betting and pre-match betting are supported.

Once placed, bets generally cannot be cancelled. However, if the Cash Out feature is available, you can partially or fully cash out before the event ends.

Minimum bet amounts vary by game and bet type. Sports Betting generally starts from ৳10. Minimum bets for slots and live games may be even lower.

Mobile banking withdrawals at sixs casino are typically processed within 1–4 hours. Bank transfers may take 1–3 business days. KYC verification is required for your first withdrawal.

The minimum withdrawal is ৳500. The maximum limit depends on your account verification level and payment method. VIP members enjoy higher daily limits.

First, confirm whether your KYC verification has been completed. If the delay exceeds the expected timeframe, contact support with your transaction ID Help Center let us know via live chat.

sixs casino generally does not charge withdrawal fees. However, the payment gateway may apply its own charges. Network fees apply to crypto withdrawals.

Yes. sixs casino uses SSL encryption. All data is kept secure and is never shared with third parties. To learn more, Privacy Policy Read more.

Log in to your account and go to Settings > Security. You'll find the 2FA option there. Enable it using your mobile number or an authenticator app. This keeps your account significantly more secure.

Change your password immediately and Help Center Report it. sixs casino will never ask for your password via email or SMS — any such message is a scam.

The sixs casino app is available on both Android and iOS. Platform Page to download directly. All features are available through the app, including push notifications.

Yes. The sixs casino website is fully mobile responsive. You can access all games and features on Chrome, Firefox, or any modern mobile browser — no app installation required.

First, update the app. If no update is available, uninstall and reinstall it. If the issue persists, use the website on your mobile browser or Help Center let us know.

sixs casino's Help Center 24/7 Live Chat is available — you can chat in Bangla. You can also reach us by email at support@sixscasino.app. We typically respond within 1 hour.

First, Help Centre's Reach out via Live Chat or email with the details. Providing a screenshot or transaction ID will help speed up the resolution. sixs casino takes all complaints seriously.

sixs casino is committed to responsible gaming. To learn more about deposit limits, cooldown periods, and self-exclusion, Responsible Gaming Visit the page.