Last Updated: January 2026

Privacy Policy — sixs Casino's Commitment to Protecting Your Data

At sixs casino, your privacy is our top priority. This policy explains what information we collect, why we collect it, and how we keep it secure. Please read it in full.

SSL 256-bit Never sold to third parties Written in Bengali
Core Commitments

Our 6 Principles for Protecting Your Privacy

Your data stays protected at sixs casino — here are the six core principles that guide how we operate.

End-to-End Encryption

All your data is transmitted via SSL 256-bit encryption. It cannot be intercepted or read by anyone in transit.

No Data Sales

Your personal information is never sold or shared with third parties for marketing purposes.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits.

Minimal Data Collection

We only collect the minimum information necessary to provide our services — nothing more.

Your Control

You always have the right to view, correct, or delete your personal information.

Transparent Policy

Everything we do and why we do it is laid out here in plain language. No hidden agendas.

01Introduction & Scope

Sixs casino ("we", "our") operates a trusted online gaming platform for players in Bangladesh. This Privacy Policy applies to our website, mobile app, and all associated services.

By creating an account, playing games, or using any of our services on sixs casino, you are agreeing to this Privacy Policy. Please read it carefully.

We believe your personal information is your asset — and protecting it is our responsibility. This policy clearly outlines what data we collect, why we collect it, and how it is used.

This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.

02What Information We Collect

Information provided at registration

When creating an account at sixs casino, you are required to provide the following information:

  • Full name (as per national ID)
  • Mobile Number & Email Address
  • Date of birth (for age verification)
  • Current address
  • Preferred Payment Method

Identity verification (KYC) information

To meet security and legal obligations, we may request the following documents:

  • National ID (NID) or passport copy
  • Proof of current address (utility bill or bank statement)
  • Screenshot of payment method (if required)

Automatically Collected Information

When you use our platform, certain information is recorded automatically:

Data type Example Purpose
Device Information Model, OS, Browser Security & Compliance
IP Address IP address of internet connection Fraud Prevention
Login Time Date, Time, Session Duration Security Monitoring
Gaming history Games played, bet amounts Service improvement
Transaction History Deposits, withdrawals Financial Records

03How we use your data

Sixs casino uses your information only for specific, legitimate purposes. The details are outlined below:

1
Identity Verification & Registration

Verifying that you are a real person, aged 18 or above, and not on any restricted list.

2
Service Delivery & Personalization

Recommending games based on your preferences, offering bonuses, and managing your account.

3
Transaction processing

Processing deposits, sending withdrawals, and resolving payment-related issues.

4
Security & fraud prevention

Detecting unusual transactions, preventing duplicate accounts, and investigating suspicious activity.

5
Customer Support

Promptly resolving your complaints and inquiries, and maintaining support history.

6
Legal Obligations

Compliance with Anti-Money Laundering (AML) regulations and providing required information to licensing authorities.

We never sell or rent your personal information to third parties for marketing purposes.

04When and With Whom Your Information Is Shared

Sixs casino shares your personal data only in limited circumstances and exclusively with trusted parties. Details below:

Payment Providers

The necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to process transactions. These providers operate under their own privacy policies.

Game Providers

Only the minimum necessary information (such as a user ID) is shared with third-party game providers for Live Casino and slots games.

Regulatory Authorities

Data may be disclosed in response to lawful requests from licensing authorities or law enforcement agencies.

We never: Selling your data to advertisers, data brokers, or any other commercial entity.

05Data Protection Practices

Sixs casino protects your data using the highest industry standards. Our security operates across multiple layers:

SSL 256-bit encryption

All data transmissions are encrypted. The green padlock in your browser confirms your connection is secure.

Secure servers

Data is stored in internationally certified data centers, monitored 24/7.

Regular security audits

Third-party experts conduct regular audits of our systems.

Limited access

Only authorized personnel have access to your data.

Two-factor authentication (2FA)

SMS verification is sent on suspicious login attempts to protect your account.

Breach response plan

In the event of a data breach, affected users will be notified within 72 hours.

06Cookie Policy

Sixs casino uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Maintaining login sessions, security Cleared at End of Session
Functional Remembering Language & Preferences 1 Year
Analytical Website usage analytics 6 Months
Performance Page load speed optimization 3 Months

You can disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some sixs casino features.

We do not use third-party advertising cookies or share your browsing behavior with advertisers.

07Your Data Rights

As a sixs casino user, you have the following rights over your personal data:

Right to Access

You can request to know what information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request that your personal information be deleted.

Data Portability

You can request a download of your data in a machine-readable format.

Right to Restrict Processing

In certain circumstances, you can request that we restrict the processing of your data.

Right to Object

You may object to your information being used for specific purposes.

To exercise any of these rights support@sixscasino.app Contact us by email. We typically respond within 30 days.

08How Long We Retain Your Data

Sixs casino does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 Years AML & tax regulations
KYC Documents 5 Years Licensing requirements
Gaming history 3 years Responsible Gaming
Support Chat 2 Years Quality control
Cookie Data Session – 1 Year Operational necessity

Once the retention period expires, your data is securely deleted or anonymized.

09Minor protection

Sixs casino strictly does not provide services to anyone under 18. We understand that shared family devices are common in Bangladesh, which is why we actively verify user age.

  • Date of birth is verified at registration.
  • Proof of age is required during the KYC process.
  • If an account is found to be used by a minor, it will be suspended immediately.
If any member of your household is a minor, do not allow them to access your account. Please use parental control software.

10Privacy policy updates

Sixs casino may update this privacy policy as needed. Changes may be prompted by new legislation, new services, or improvements to our internal processes.

  • You will receive advance notice at your registered email address for any significant changes.
  • For minor updates, only the date on this page will be revised.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • Previous versions are available upon request from Support.
The latest update date will always be displayed at the top of this page. We recommend checking it regularly.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team:

Email

Support@sixscasino.app — typically responded to within 24 hours.

Live Chat

24/7 live chat support is available at the bottom right of the site.

We aim to respond to your request within 30 days. For complex requests, it may take up to 90 days, but you will be notified in advance.

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority.

FAQ

Common Privacy Questions

No, never. sixs casino does not sell your mobile number or any other personal information to third parties. Your number is used solely for account verification, security notifications, and customer support.

Yes. Your NID or passport copy is stored on SSL-encrypted servers. Only authorized KYC team members can access these documents. Any additional copies are deleted once verification is complete.

For legal reasons, certain data (such as transaction records) may be retained for up to 7 years after account closure. However, your personal profile information and gaming history will be deleted after the designated retention period.

We only retain the information necessary to verify transactions (such as the last 4 digits of a mobile banking number). Full bank account numbers and PINs are never stored.

If a suspicious login is detected, an SMS alert is sent automatically and your account may be temporarily locked. Contact our support team right away — we will investigate promptly.

Your data is stored in internationally certified data centers that adhere to strict security standards. Encryption is always applied during data transfers.

Safe, Transparent, Trustworthy

Play with peace of mind knowing your data is secure at sixs casino.

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